- Shortages or defective products must be reported within 10 days of delivery for credit or replacement.
- All returns must be made within 30 days of delivery.
- All returns must be in resaleable condition in their original and sealed packaging to be eligible for credit.
- A 20% restock fee may be applied to all returns.
- The following items are not eligible for returns: Non-Stock, special order, custom items and any perishable/consumable products.
- Delivery can take up to 2 business days for the local Omaha/Council Bluffs area unless on a designated route.
- Request for next day delivery are not guaranteed to be available for orders placed after 3 pm the previous day.
- Stock items will not be backorder. We ask that you place those items on your next order.
- Non-stock items that are backordered will be delivered with the next order placed once the items arrive in the warehouse.